Administrative Assistant/Receptionist/Customer Service
About Us:
We are a patient-focused, fast-paced oral surgery practice dedicated to delivering exceptional care and service. As we continue to grow, we are looking for a dependable, detail-oriented Front Office Coordinator to join our team. This role is critical to ensuring a smooth and welcoming experience for our patients and referring offices alike.
Position Summary:
The Front Office Coordinator is the face of our practice and plays a vital role in supporting both administrative and clinical functions. The ideal candidate will have dental insurance experience, excellent communication skills, and a strong ability to multitask in a professional environment. This a full-time role Monday-Friday.
Key Responsibilities (including but not limited to):
- Generate accurate pretreatment estimates based on insurance benefits
- Schedule and confirm patient appointments
- Answer and manage a high volume of phone calls with professionalism
- Manage referrals from general dental and specialty practices
- Prepare and create patient charts with attention to detail
- Maintain up-to-date patient records and verify insurance coverage
- Collaborate with clinical and administrative team members to ensure efficient workflow
Qualifications:
- High school diploma or equivalent required
- Associate’s degree preferred
- 1+ year of dental or oral surgery front office experience required
- Strong knowledge of dental insurance terminology and billing procedures
- Proficiency with dental practice management software OMSVision a plus
- Excellent organizational and communication skills
- Ability to work independently and as part of a team
Benefits:
- Health Insurance
- Dental and Vision Insurance
- 401(k) Retirement Plan
- Bonus Potential
- Continuing Education Opportunities
- Supportive and professional team environment
Why Join Us?
If you are passionate about providing excellent patient care, have a background in dental insurance and front office coordination, and are looking for a long-term role with growth potential, we’d love to meet you.
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- Paid time off
Work Location: In person
