Baggage Storage Associate - JFK John F. Kennedy Airport - Full Time

Baggage Storage Associate - JFK John F. Kennedy Airport - Full Time$19.50 - $20.50 / hour Mornings, afternoons, nights, weekends and holidays may be requiredBENEFITSSmarte Carte Inc. offers a competitive compensation package and outstanding benefits including; Group Health & Dental Insurance, Company Paid Life Insurance, Company Paid Short-Term Disability, Matching 401k, Paid Time Off, Paid Holidays, and Wellness Reimbursement Program.COMPANY BACKGROUND Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services. Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.BASIC FUNCTIONThe Baggage Storage Associate will assist customers with baggage storage needs, public inquiries and provide relevant information, including the distribution of brochures and selling the merchandise in the store.KEY RESPONSIBILITIESAdhere to company policy, including employment standards and the Smart Carte Inc (SCI) policy.Attend to customer's baggage storing requirements.Able to satisfy Port Authority Badging requirement.Care and maintain of uniform issued.Ensure all baggage is ETD (Explosives Trace Detection) tested, or a physical bag inspection is carried out on each item being stored.Ensure all transaction documentation is completed, including customer ID checks, receipts and storage tags.Maintain Point of Sales (POS), which includes handling, processing cash and credit cards; and end of shift reconciliation.Provide professional and helpful customer service.Other duties as assigned.SKILLSLight maintenance, such as sweeping, mopping, wiping, lifting, etc.Maintain records and reportsStrong customer service skillsMulti-tasking and perform under busy and high pressure situations.Excellent verbal communication skillsHigh level of motivation and ability to work without supervision.Basic computer, Smartphone, email skills.Cash handling experience is required.EXPERIENCEProven customer service skillsGeneral knowledge of JFK Airport and its TerminalsExperience in a customer-facing roleQUALIFICATIONSComputer and Smart Phone proficient.Meet airport badging requirements.Must be fluent in English both speech and writing skills.Bi or Multilingual preferred.EDUCATIONHigh school diplomaPHYSICAL REQUIREMENTSMust be able to push/pull and lift 50lbsMust be able to stand and walk for long periods of timeCERTIFICATIONS/LICENSESAbility to get Airport Badge is required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.