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FT Customer Care Associate

November 5, 2025

Job Description

As a Customer Care Associate at Levi Strauss, you will:

Resolve customer inquiries and complaints in a timely and professional manner.
Provide exceptional customer service through phone, email, and chat support.
Utilize company resources to accurately answer questions and make product recommendations.
Help with placement of orders, refunds, or exchanges.
Maintain customer records and update databases as needed.
Collaborate with cross-functional teams to ensure customer satisfaction and problem resolution.

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