FT Customer Care Associate
As a Customer Care Associate at Levi Strauss, you will resolve customer inquiries and complaints in a timely and professional manner.
About the Job
- Provide exceptional customer service through phone, email, and chat support.
- Utilize company resources to accurately answer questions and make product recommendations.
- Help with placement of orders, refunds, or exchanges.
- Maintain customer records and update databases as needed.
- Collaborate with cross-functional teams to ensure customer satisfaction and problem resolution.
The successful candidate will have excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.