Manager, Technical Support

<p>Are you a tech-savvy individual who is passionate about providing excellent customer service? CNN is looking for a dynamic Manager of Technical Support to join our team. In this role, you will lead our team of Technical Support Specialists and act as a bridge between our customers and our technical team. You will have a unique opportunity to shape the customer experience, drive customer satisfaction, and ensure that our clients receive the highest quality of service.To be successful in this role, you should have excellent problem-solving skills and knowledge of customer service principles. You should also have strong communication and leadership capabilities, as well as a commitment to customer satisfaction.If you are tech-savvy, customer-focused, and have the required qualifications, we would love to hear from you.</p><p>CNN is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>