Phlebotomy- Site Coordinator

About the position

The Patient Service Center (PSC) Site Coordinator at LabCorp is responsible for overseeing the operations of Patient Service Centers within a designated area. This role involves coordinating activities, managing staff, and ensuring optimal service delivery while performing phlebotomy and specimen processing procedures. The PSC Coordinator plays a crucial role in maintaining high standards of patient care and operational efficiency.

Responsibilities

  • Observe and report any performance, compliance or staffing related issues to supervisors
  • Manage and monitor patient flow, wait times, inventory levels and information logs
  • Monitor monthly productivity reports and report any deviations as necessary
  • Address any customer service related issues in a prompt and respectful manner
  • Promote teamwork, cohesiveness and effective communication among coworkers
  • Perform blood collections by venipuncture and capillary techniques for all age groups
  • Collect specimens for drug screens, paternity tests, alcohol tests etc.
  • Perform data entry of patient information in an accurate and timely manner
  • Process billing information and collect payments when required
  • Prepare all collected specimens for testing and analysis
  • Perform administrative and clerical duties as necessary
  • Travel to additional sites when needed

Requirements

  • High school diploma or equivalent
  • Minimum 1 year of experience as a phlebotomist
  • Prior experience in a leadership position is a plus
  • Phlebotomy certification from an accredited agency is preferred
  • In-depth knowledge of phlebotomy duties, responsibilities and techniques
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Reliable transportation and clean driving record if applicable
  • Flexibility to work overtime as needed
  • Able to pass a standardized color blindness test

Nice-to-haves

  • Experience in a leadership position
  • Phlebotomy certification from an accredited agency

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Short-term Disability/Long-term Disability
  • 401(k)
  • Paid Time Off (PTO)
  • Flexible Time Off (FTO)
  • Tuition Reimbursement
  • Employee Stock Purchase Plan
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