[Remote] Enablement Partner

Note: The job is a remote job and is open to candidates in USA. Palantir Technologies is a world-changing company that builds leading software for data-driven decisions and operations. The Enablement Partner will work closely with deployment teams to expand the use of Palantir and manage client relationships, ensuring effective use of innovative technology to solve critical problems.

Responsibilities

• Own client relationships and be the end-to-end operational interface between these clients and Palantir
• Drive use of the Palantir platform through on-the-ground engagement directly with users
• Gather insights and painpoints to feed back to our Product Engineers and Product Development teams, and collaborate on new developments to ensure they’re meeting our clients’ needs
• Lead client training sessions in order to amplify enablement across user groups

Skills

• Active US Security Clearance (TS/SCI)
• Prior experience in high growth operations, account management, and/or project management
• An adaptive communication style to suit a variety of audiences, including discussing technical requirements and solutions with internal and client engineering teams
• Demonstrated ability to prioritize competing needs, complete projects with tight deadlines, and proactively manage client stakeholders
• Ability to effectively manage projects (using task-tracking applications like JIRA, Asana) and coordinate with Palantir engineers for end-to-end implementation
• Ability to navigate sensitive situations with empathy and professionalism
• Travel Expectation: minimum 75% time on customer sites (customer onsite locations vary)
• Experience with programming, scripting or statistical packages (e.g. Python, R, Matlab, SQL)

Benefits

• Employees (and their eligible dependents) can enroll in medical, dental, and vision insurance as well as voluntary life insurance
• Employees are automatically covered by Palantir’s basic life, AD&D and disability insurance
• Commuter benefits
• Take what you need paid time off, not accrual based
• 2 weeks paid time off built into the end of each year (subject to team and business needs)
• 10 paid holidays throughout the calendar year
• Supportive leave of absence program including time off for military service and medical events
• Paid leave for new parents and subsidized back-up care for all parents
• Fertility and family building benefits including but not limited to adoption, surrogacy, and preservation
• Stipend to help with expenses that come with a new child
• Employees can enroll in Palantir’s 401k plan

Company Overview