[Remote] Inside Sales Representative-Remote (Automotive)
Note: The job is a remote job and is open to candidates in USA. Concentrix is a global organization known for its people-first culture and exceptional customer experiences. The Inside Sales Representative will provide inbound and outbound sales support, close sales, and build customer relationships while working from home.
Responsibilities
- Provide inbound and outbound customer sales support using a call flow guide
- Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
- Use product knowledge, build client relationships, and find new ways to retain customers and drive sales
- Be detail-oriented when it comes to sales of products and services
- Track, document, and retrieve information in databases
- Offer additional products and/or services with every sale
- Deliver expert customer experiences…with a smile.
Skills
- 2+ years of proven B2B sales experience (meeting quotas, working on commission, selling products and/or services)
- 2 years account management experience
- 6 months experience utilizing a CRM (SalesForce preferred)
- A strong understanding of the sales/selling process, asking probing questions, persuasion, overcoming objectives, negotiation techniques, closing sales, building relationships, and communication skills
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)
- Be willing to travel, possibly overnight, as necessary for meetings and customer visits/events (travel expenses fully covered by client)
- Open availability
- A high school diploma or GED
- A quiet, distraction-free environment to work from in your home
- Proficiency in fast-paced multi-tasking
- Eagerness to learn new technologies
- Strong computer navigation skills and PC knowledge
- A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)
- High Speed internet (no wireless/hotspots or satellite) and a smartphone
- Must reside in the United States and have a valid U.S. address for residence
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program (EAP)
- 401(k) retirement plan
- Paid time off and holidays
- Paid training days
- DailyPay enrollment option to access pay "early," when you want it
- Paid training and performance-based incentives
- Lucrative employee referral bonus opportunities
- Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
- Health and wellness programs with trained partners to help promote a healthy you
- Mentorship programs that support your rewarding career journey
- Work-from-home convenience
- Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
- Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
Company Overview