[Remote] Sr. Consultant, Engagement Manager
Note: The job is a remote job and is open to candidates in USA. IBM is a leading technology company seeking a Sr. Consultant, Engagement Manager to drive project success and manage client relationships. This client-facing role involves overseeing project execution and contributing to revenue through billable work while collaborating with a team of engineers and data scientists.
Responsibilities
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our products and service offerings to better align to client needs
- Ensure KPIs, CSAT are being met
Skills
- Bachelor's degree in Computer Science, Engineering, or other relevant fields
- 5+ yrs in progressive technical roles - including enterprise-level project or program management experience
- 2+ years experience in management positions
- Fluency in English is a must
- Experience leading Agile projects including, experience working in Confluence and Jira, ScrumMaster Certification preferred
- Experience working with product owners / business application owners and development teams to understand business and user requirements
- Build and strengthen client relationships to achieve long-term partnerships
- Develop a thorough understanding of our products and service offerings to better align to client needs
- Exceptional analytical and quantitative problem solving skills
- Strong stakeholder management, presentation, and communication skills
- Initiative taker, eager to break new ground, create opportunities for others
- Outstanding project and process management skills with eye towards continuous process improvement
- Superb client service skills with both creative and analytical mind-set
- Ensure KPIs, CSAT are being met
- Knowledgeable on cloud technologies (e.g., AWS, Azure, GCP) and data engineering concepts
- ScrumMaster Certification preferred
Company Overview
Company H1B Sponsorship